Payment Policy

We accept payment via:

  • UPI Payments: We accept payments through Google Pay, PhonePe, Paytm, and CRED UPI for a quick and secure checkout experience.
  • Credit/Debit Cards: Pay conveniently using all major credit and debit cards.
  • Net Banking: Customers can also choose to pay through net banking with support for most leading Indian banks.
  • Cash on Delivery (COD): Available across India for added convenience. Pay in cash when your order is delivered to your doorstep.

Currency:

All transactions on our shop are processed in Indian Rupee (INR ₹).

Tax Calculation:

Please be informed that taxes, if any, will be calculated and added to the price during the checkout process. Therefore, there will be no sales tax.

Payment Security:

Your payment security is our priority. All payment transactions are encrypted and securely processed to protect your personal and financial information. 

Payment Authorization:

By placing an order on our shop, you authorize us to charge the designated payment method for the total amount of your order, including applicable taxes and shipping fees (if any).

Order Confirmation:

Once your payment is successfully processed, you will receive an order confirmation email to the address provided during checkout. This email will contain details of your order, including the items purchased, total amount paid, and shipping information.

Payment Disputes:

In the event of a payment dispute or unauthorized transaction, please contact our customer care team for prompt assistance. 

Payment Processing Time:

Payments are typically processed immediately upon placing an order. However, please allow up to 1-2 business days for payment processing in some cases.

Payment Failure:

Please check the payment information you provided during checkout again, or try using an alternative payment method, if for any reason your payment is not completed. For assistance, if the problem continues, please get in touch with your financial institution or our customer support team.

Payment Policy Updates:

We reserve the right to update or modify this payment policy at any time without prior notice. Please review this policy periodically for any changes.

Contact Us

Store Name: Kritvastra
Trade Name: Kritvastra Sarees
GSTIN: 21GRNPS2561E1ZP
Business Address: Binayak Colony, F.M. Nagar, Plot No. 461/2313, Karanjia, Baleswar, Odisha – 756001, India
Phone: +91 92201 94200
Email:sales@kritvastra.com
Business Hours: Our customer service hours are from 10:00 AM to 5:00 PM, Monday through Saturday (GMT+05:30) IST
Order Cut-off Time: 11:00 PM (GMT+05:30) IST